Recently my brother got his driving license renewed at ahmedabad (amdavad) RTO. Putting the whole experience here for everyone.
You will find too many contradicting / incomplete / ambiguous information on various government sites. Below is what we learnt from the process.
Assumption: No information change except renewal. I.e. no address change, name change etc. If you do have then you will need to follow last step.
Microsoft IE or Edge browsers are recommended.
Step 1: Fill your application online.
Go to https://sarathi.nic.in:8443/nrportal/sarathi/DLChangesCA.jsp. This link keeps going down. If it does not work or take too long then try different browsers or wait for some time.
Select your state, RTO and enter current DL number. For example if you have DL GJ01/12345/00 then select Gujarat, GJ01 and 12345 as license number.
You may or may not get result back (i.e. License number not found). IT IS OK. If it finds your details then you are good, if it dose not then empty form will open. Just enter all details on available fields. Don't worry about non-editable fields. Worst case (happened to my brother) they find license number but linked with another person. It is still OK. Search again with full license number including /00 in above example and it will say number not found. Continue filling all details.
In "Class of vehicles" section, select all the classes you have in your current license and check "Re Validate" checkbox for each. If you do not see this section then use Microsoft IE or Edge browser.
Select appropriate document lists and submit. You should receive an web application number.
Note: At the time of writing this blog, you have to fill application form from scratch again at RTO, so do not spend too much time here. It is required for next step.
Step 2: Book your appointment slot.
Go to https://sarathi.nic.in:8443/SOWSlotBook/faces/ApplPage.jsp?id=dlservice. Same as pervious, this link also keeps going up and down.
Enter your web application number from step 1, enter other details and go next.
Select desired 1 hour slot on desired date.
Note that you may actually need more than 1 hour there so book accordingly.
Step 3:
Take printout of your slot booking from step 3. No need to take printout of web application as it is not asked anywhere.
Slot booking printout is manually (visually) checked by security person while entering the building. After that it is not checked anywhere.
Step 4 (optional - it will save your time there):
Go to http://rtogujarat.gov.in/form.php
Fill DL renewal form (Form 9 as of writing this blog) and take printout. Or take blank printout and fill it with hand.
Do not worry about questions for which you don't know the answers (like officer who issued current license etc).
You will need to attache your photo on this form.
Step 5: Appointment day
Things to carry
Plan to reach RTO al least 30 min before your time.
Once you are at RTO, straight go to window number 1 (not to the place where you will apply) and collect forms - Application form, Medical certificate and smart card form.
Now go to Single Window application place (ask around if you don't find it). If your time is already up then go inside by showing your slot booking printout to security person there.
Once inside, fill the forms.
Application form: If you have completed it already in step 4 then just keep this blank form with you. Otherwise you will need to fill it. You will find plenty of chairs inside application room.
Medical certificate: Not required for renewal.
Smart card form: You will need to fill it.
After this, go to verification window ( i believe # 8) within room. Again, ask around. Person over there will verify your forms. If everything is fine then he/she will ask you to tap your current license at the middle of the application form. Tap it. Again go the the same person, now he/she will put signature.
Now you can go to single window system. There will be a security person and he may ask you to sit in a line. He will let few people go inside as and when window is available.
Once inside, you will see that the whole web application (step 1 above) is done again by that person.
He/She will then guide you to window to take photo and pay fees.
After that you have to drop your final application with receipt at window A / B / C / D. Take back your receipt
Congrats. You are done. Wait for your license to arrive at your address via post.
You will find too many contradicting / incomplete / ambiguous information on various government sites. Below is what we learnt from the process.
Assumption: No information change except renewal. I.e. no address change, name change etc. If you do have then you will need to follow last step.
Microsoft IE or Edge browsers are recommended.
Step 1: Fill your application online.
Go to https://sarathi.nic.in:8443/nrportal/sarathi/DLChangesCA.jsp. This link keeps going down. If it does not work or take too long then try different browsers or wait for some time.
Select your state, RTO and enter current DL number. For example if you have DL GJ01/12345/00 then select Gujarat, GJ01 and 12345 as license number.
You may or may not get result back (i.e. License number not found). IT IS OK. If it finds your details then you are good, if it dose not then empty form will open. Just enter all details on available fields. Don't worry about non-editable fields. Worst case (happened to my brother) they find license number but linked with another person. It is still OK. Search again with full license number including /00 in above example and it will say number not found. Continue filling all details.
In "Class of vehicles" section, select all the classes you have in your current license and check "Re Validate" checkbox for each. If you do not see this section then use Microsoft IE or Edge browser.
Select appropriate document lists and submit. You should receive an web application number.
Note: At the time of writing this blog, you have to fill application form from scratch again at RTO, so do not spend too much time here. It is required for next step.
Step 2: Book your appointment slot.
Go to https://sarathi.nic.in:8443/SOWSlotBook/faces/ApplPage.jsp?id=dlservice. Same as pervious, this link also keeps going up and down.
Enter your web application number from step 1, enter other details and go next.
Select desired 1 hour slot on desired date.
Note that you may actually need more than 1 hour there so book accordingly.
Step 3:
Take printout of your slot booking from step 3. No need to take printout of web application as it is not asked anywhere.
Slot booking printout is manually (visually) checked by security person while entering the building. After that it is not checked anywhere.
Step 4 (optional - it will save your time there):
Go to http://rtogujarat.gov.in/form.php
Fill DL renewal form (Form 9 as of writing this blog) and take printout. Or take blank printout and fill it with hand.
Do not worry about questions for which you don't know the answers (like officer who issued current license etc).
You will need to attache your photo on this form.
Step 5: Appointment day
Things to carry
- Current original license
- Photocopy of license
- Couple of more photocopies of your identity proof and address proof (this was not asked to my brother but safe to keep it) - Pan card or voter card or passport works for both.
- Cellotape, small scissor and glue stick (important -- or you have to pay extra money and unnecessary back and forth)
- Black pen
- 3 passport size photo (only 1 is required though)
- Fees (500 within 30 days of expiry or 1500 if more than 30 days of expiry)
Plan to reach RTO al least 30 min before your time.
Once you are at RTO, straight go to window number 1 (not to the place where you will apply) and collect forms - Application form, Medical certificate and smart card form.
Now go to Single Window application place (ask around if you don't find it). If your time is already up then go inside by showing your slot booking printout to security person there.
Once inside, fill the forms.
Application form: If you have completed it already in step 4 then just keep this blank form with you. Otherwise you will need to fill it. You will find plenty of chairs inside application room.
Medical certificate: Not required for renewal.
Smart card form: You will need to fill it.
After this, go to verification window ( i believe # 8) within room. Again, ask around. Person over there will verify your forms. If everything is fine then he/she will ask you to tap your current license at the middle of the application form. Tap it. Again go the the same person, now he/she will put signature.
Now you can go to single window system. There will be a security person and he may ask you to sit in a line. He will let few people go inside as and when window is available.
Once inside, you will see that the whole web application (step 1 above) is done again by that person.
He/She will then guide you to window to take photo and pay fees.
After that you have to drop your final application with receipt at window A / B / C / D. Take back your receipt
Congrats. You are done. Wait for your license to arrive at your address via post.